A technique developed to monitor the quality of manufactured products, statistical process control (SPC), incorporates several features that may prove attractive to evaluators. This paper reviews the history of SPC, suggests how the approach can enrich program evaluation, and illustrates its use in a hospital-based example. (SLD)

Literature on evaluation use since 1986 was reviewed. Developments in this period include the rise of considerations of context as critical to understanding use; identification of process use as a consequence of evaluation; expansions of conception of use from individual to organizational levels; and diversification of the evaluator's role. (SLD)

Describes the use of a mixed method approach to evaluate a nonprofit agency that provides organizational consultation and other support services to nonprofit organizations in Israel. Combining qualitative and quantitative methods resulted in a richly representative picture of the clients' thoughts and experiences. Benefits and disadvantages of…

It is argued that reports of evaluation activities often leave much to be desired because they fail to portray the real trial-and-error processes of the research study and do not report on the logic in use at the time of the inquiry. (SLD)

The author recounts how certain things have remained constant even though his work focus had changed from a concentration on human services and substance abuse to evaluating the impact of computer networks. Balancing the requirements of good methodology with the needs of decision makers remains central. (SLD)

The use of focus groups by the Federal Bureau of Investigation as a tool of internal evaluation is described. Focus groups are used in an environment where credibility is key to achieving meaningful cooperation. Issues for consideration by other evaluators interested in the approach are summarized. (SLD)

The various arts and sciences that comprise the field of program evaluation are discussed. It is argued that emphasis on rigor and expressive content has left other aspects of evaluation unexplored. Educational evaluators need to consider what programs mean and how they contribute to understanding. (SLD)

In spite of the scarcity of empirical studies of evaluation, such studies are critical to development of evaluation theory. Illustrative examples are given of studies of evaluation practice that operationalize theory. Although practitioners should continue public reflection, they must also focus on the independent and empirical study of…

This article discusses four Australian case studies in which photographs and videos formed an important source of program evaluation data. In each case, background information is presented, along with ways the visual data were handled and reported. Where available, outcomes are presented to demonstrate the impact of the visual image. (SLD)

Proposals satisfy a number of functions in evaluation work. This article examines how these functions differ depending on whether the proposal concerns a preordinate study in which methods are prespecified or an emergent study in which decisions about methods are made as the study proceeds. (Author/SLD)

The use of the vignette method with a small group of respondents over a two-year teacher enhancement project sponsored by the National Science Foundation is described, and the usefulness of the method is reviewed. Vignette data provide material sufficient to answer evaluation questions. (SLD)

Evaluation as a field has moved beyond debating whether certain designs are good while others are bad to begin to appreciate that each of a group of designs may have its uses. The importance of good designs that reflect real-world complexities is increasingly being recognized. (SLD)

Unless more resources are devoted to the development of social programs, summative evaluation will increasingly become a waste of time. Formative evaluation and tactical research will become more important to the extent that they actively assist in creation of social programs, increasing challenges to the integrity and validity of their work. (SLD)

The evaluation of the preschool program conducted by the High/Scope Educational Research foundation is an example of a program evaluation that employed a randomized design and also examined long-term outcomes. The study, which employed a 22-year follow-up study, is important for its findings and its methodology. (SLD)

It is assumed that evaluators of the future will still be interested in case study methodology. Scenarios that ignore a case study method, that look back to a distinctive case study method, and that see the case study method as an integrating force in the qualitative-quantitative debate are explored. (SLD)