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International Journal of…2
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Borges-Andrade, Jairo Eduardo1
Hoffmann, Stefan1
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Pilati, Ronaldo1
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Affective Predictors of the Effectiveness of Training Moderated by the Cognitive Complexity of Expected Competencies
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Pilati, Ronaldo; Borges-Andrade, Jairo Eduardo – International Journal of Training and Development, 2008
Research in training, development and education (TD&E) in organizations has produced important results in the last two decades. Evaluation of TD&E has been a special focus of this research, which has resulted in the production of relevant predictive models. The present study has the aim of testing a model of effectiveness of training on…
Descriptors: Structural Equation Models, Motivation, Trainees, Training
The Impact of Practical Relevance on Training Transfer: Evidence from a Service Quality Training Program for German Bank Clerks
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Liebermann, Susanne; Hoffmann, Stefan – International Journal of Training and Development, 2008
The management literature provides a variety of recommendations as to how workers' customer orientation might be improved, including through training. Crucial factors in the process of transferring the contents of service quality training programs to practice, however, have not yet been sufficiently analysed. This study proposes and tests a model…
Descriptors: Structural Equation Models, Research Methodology, Motivation, German