This chapter will value of including diverse voices of researchers. An innovative, cost-effective model for assessment will be described, capturing the process implemented at a university in its efforts to center social justice within assessment and evaluation research practices.

This chapter provides examples of innovative methods and tools to collect, analyze, and report both quantitative and qualitative data in student affairs assessment.

In this chapter, the authors outline an approach to assessing complex constructs supported by psychological science and research. This approach is informed by their background as psychologists but is general enough to incorporate other disciplinary approaches as well. They identify this approach as TAIM (Theory, Activities, Indicators, Multiple…

Multilevel modeling provides several advantages over traditional ordinary least squares regression analysis; however, reporting results to stakeholders can be challenging. This article suggests some strategies for presenting complex, multilevel data and statistical results to institutional and higher education decision makers. The article is…

Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

The vast amount of research conducted on student persistence over the past thirty years is indicative of the continuing and evolving interest in retention of students. Framed through multiple perspectives, this retention research is driven by the fact that more students leave institutions without graduating, year after year. Much more than an…

Among the varied analytical challenges institutional researchers face, examining faculty pay may be one of the most vexing. Although the literature on faculty compensation analysis dates back to the 1970s (Loeb and Ferber, 1971; Gordon, Morton, and Braden, 1974; Scott, 1977; Braskamp and Johnson, 1978; McLaughlin, Smart, and Montgomery, 1978),…

A general context for defining and using goals in institutional research is discussed, contributions of authors in this journal issue are reviewed, and implications for research are examined. (Author/LBH)

Ethnographic auditing combines concepts of ethnography, evaluation, and traditional auditing to evaluate university management. It is another tool in the institutional researcher's repertoire that enables the researcher to interpret cultural aspects of the organization to facilitate its academic mission. (MSE)

A discussion of methods for measuring college faculty workload first reviews course load analysis, the traditional method used to define, measure, and report faculty workload, then suggests some data alternatives and related issues faced by institutional research offices. Suggestions are offered for locating existing workload data, compiling a…

A rapidly emerging, traditionally Black university--North Carolina Central--examined its goals in a study that shows how the results were used by the institution to improve itself. Reasons for the study, procedures used, and the results are discussed. (Author/LBH)

Successful outcomes assessment programs have many common characteristics. Institutional researchers should examine these signs of success and use them as guides for developing their own campus programs. (Author/MSE)

It is proposed that a better understanding of campus climate may be a critical element in enhancing college and university diversity. Methodological issues associated with this form of institutional research are examined, and studies undertaken at Stanford University (California), the University of California at Berkeley, and the University of…

There is a need for cross-disciplinary or cross-institutional research on student learning outcomes in graduate and professional education. Challenges in this endeavor include determining the purposes of assessment and who conducts it, identifying and defining outcomes, and managing the use of results. (MSE)