This article describes expertise development in a player group in the massively multiplayer online game World of Warcraft using visualization of chat log data. Charts were created to get a general sense of chat trends in a specific player group engaged in "high-end raiding", a 40-person collaborative activity. These charts helped identify patterns…

Miami-Dade Community College has conducted an annual survey of its graduates for nearly a decade. In the past, the processing and tabulation of results were essentially manual operations. This paper describes a recently-developed computerized system which carries out most of the processing of this survey up through the tabulation of results. The…