Several studies with quantitative, qualitative or theoretical approaches have been carried out, focusing on the application of the Balanced Scorecard (BSC) in the educational sector. However, despite the literature on the subject, it is difficult to draw an overview of the use of the BSC in this sector. In order to fill this gap, our research…

SWOT (Strength, Weakness, Opportunity and Threat) Analysis, even though it enables analyzing the internal and external environment that is effective in the process of organizations and institutions to make strategic decision, is a method that has some deficiencies in terms of measurement and assessment. In order to eliminate the deficiencies of…

This article looks at the potential of using an online self-completing inventory that measures leadership consciousness awareness. The Consciousness Quotient inventory (CQ-i) has been developed to encourage leaders to be more conscious of their ability to be accountable and responsible for their leadership practice. The CQ-i as a method for…

Purpose: Reviews of research play a critical but underappreciated role in knowledge production and accumulation. Yet, until relatively recently, limited attention has been given to the "methodology" of conducting reviews of research. This observation also applies in educational leadership and management where reviews of research have…

This study analyzes how the world class university (WCU) project in Korea is perceived by participating international scholars and Korean principal investigators by conducting focus group interviews and utilizing semantic network analysis. While international scholars and Korean principal investigators agree that the success of WCU depends on…

This paper draws on a study of academic chairpersons' experiences in one research-intensive university in New Zealand. The research goal was see if there were recurring threads in chairpersons' narratives about their experience and management of conflict and challenge. The research revealed that one of the most pervasive stories concerned a set of…

This book contains the full text of papers and posters presented at the International Conference on Education and New Developments (END 2020), organized by the World Institute for Advanced Research and Science (W.I.A.R.S.), that this year had to be transformed into a fully Virtual Conference as a result of the Coronavirus (COVID 19) pandemic.…

Purpose: District effectiveness research (DER) is an emerging field concerned with identifying the organizational structures, administration, and leadership practices at the school district level that help districts find success with all of their students across the schools within the system. This work has mirrored much of the early school…

As a result of the "No Child Left Behind Act," there is increased emphasis on assessment in P-12 schools today. School administrators are responsible for assessing student achievement, teacher and staff effectiveness, school climate, and graduates' perceptions of school programs. At the university level, organizations, such as the National Council…

Because school district census-taking can be problematic, three Virginia administrators who conducted a 1983 triennial census were asked about their procedures. Survey form design, vendors, post office and community relations, telephone questions, and data checking are discussed. A sample form is included. (KS)

Eight reasons are proposed to support the argument that it should be possible to move toward a consensus about educational evaluation. The eight standards of the American Association of School Administrators are explored as starting points for developing a sound evaluation system and procedures. (SLD)

Quality measures were originally developed for research aimed at describing the settings that children spend time in and identifying the characteristics of these environments that contribute to children's development. They were also developed to guide improvements in practice. Increasingly, however, measures of quality are being used for further…

A modified version of gap analysis, an assessment tool used in professional service industries, was tested for its applicability in higher education. The model helps researchers discern the existence of gaps in organizational communication that influence stakeholder expectations and perceptions of quality. An exploratory study was undertaken…

An overview is presented of decision-oriented educational research, based on experiences in a large urban school district and on the literature. Alternative definitions of research use and evaluation use are discussed, with particular attention to the dissemination of research outcomes. (GDC)

This digest discusses the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. Benchmarking, developed by the Xerox Corporation in the 1980s, is defined as an ongoing, systematic process for measuring and comparing the work…