Firms now routinely collect information about the needs of their customers, but this information is not sufficiently considered during product design decisions. This research examines the relationship between designers and consumers to build an understanding of how the consumer should be represented to increase the consumer focus during the…

Although the Delphi is widely used, research on certain methodological issues is somewhat limited. After a brief introduction to the strengths, limitations, and methodological challenges of the technique, we share our experiences (as well as problems encountered) with an electronic Delphi of educational program evaluation (EPE) in the Asia-Pacific…

This article started as a debate between the two authors. Both authors present a series of propositions about quality standards in education research. Cook's propositions, as might be expected, not only concern the importance of experimental trials for establishing the security of causal evidence, but also include some important practical and…

Purpose: The purpose of this article is to highlight the results of the online Delphi research project; in particular the procedures used to establish an online and innovative process of content validation and obtaining "rich" and descriptive information using the internet and current e-learning technologies. The online Delphi was proven to be an…

During a comprehensive study of childrens' images of the future, the appropriateness of the Delphi technique as a method for studying the thoughts of children was assessed. This article discusses the potential of the Delphi technique based on this research. The research methodolgoy is discussed. (JL)

The Delphi method, a group decision-making technique, is detailed, including its uses, underlying assumptions, strengths and limitations, potential benefits to qualitative higher education research, and key considerations in its use. Use of the method is illustrated in a recent national study to develop a set of management audit assessment…

Career and technical education research often centers around quantitative research designs. The Delphi Technique provides a structured communication process designed to produce a detailed examination of a topic and/or problem and discussion from the participating group. The contributions of individuals via this tool produce a group perspective not…

These proceedings consist of 43 presentations clustered into these key areas: position, strategy, contribution, and future issues; diversity of participation and contexts; issues in the workplace and learning settings; question of practitioners work; and questions of knowledge and methodology--all related to the themes of quality and diversity.…