The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

Describes a study of 20 American historians that was conducted to better understand the nature of research in history. Highlights include choice of research topics, use of archives, writing habits, use of computers, the classification of historical knowledge, implications for libraries, and suggestions for future studies. (43 references) (LRW)

During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical…

The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of…

Theory behind modern evaluative bibliometric techniques is reviewed at three levels: (1) policy application; (2) strategic analysis; and (3) tactical analysis. New techniques developed at each level and limitations of each approach are discussed. At all levels, the process begins with assembling data and then moves to a data-based evaluation. (SLD)

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…