The purpose of this paper is to describe the process of conducting ethnographic research. Methodology definition and key characteristics are given. The stages of the research process are described including preparation, data gathering and recording, and analysis. Important issues such as reliability and validity are also discussed.

The role of documentation in the planning and control functions of project management is reviewed. The importance of documentation in the assessment of research quality with respect to objectivity, validity, and replicability is discussed. An outline of documentation required in different phases of research projects is provided. (Author/DWH)

Presented as a mini-course on the design of classroom observation systems, this report stresses the necessity of determining the goals of any study before designing the procedures. Only if the researcher has concretely formulated the questions to be answered, can an observation system be developed that will provide the appropriate data. The…