Purpose: The main aim of this paper is to develop guidelines on the critical issues to consider in research design in an action research (AR) environment for SME network capability development. Design/methodology/approach: The issues in research design for AR studies are developed from the authors' experience in running learning sets but, in…

Five criteria are proposed for evaluating performance in research studies: the directness of sampling, the responsiveness of the target, the reliability of the observers, the frequent assessment of the target during the intervention period, and the critical nature of the target. A case study illustrates effectiveness of the criteria. (Author/CR)