This study investigated the relationship between information security training and awareness and employees' compliance with information security policy in the U.S. retail industry. Using a quantitative non-experimental research design, this study examined and quantified the significance of the relationship between information security training and…

The purpose of this generic qualitative inquiry research study is to examine the features that need to be improved in self-paced cybersecurity awareness training to educate retail employees to identify phishing attacks. Malicious phishing attacks are a significant threat to retail corporations' business operations and confidential data. Employees'…

This dissertation consists of two chapters on topics in Industrial Organization. In Chapter 1, I discuss a central question of the policy debate on public education: how to get more for less. Charter schools have been a tool in this arena to pressure traditional public schools to improve or lose students to them. Moreover, charter schools…

Cultural capital is a key term from the Social Reproduction Theory, and it is defined as the codes and practices that parents pass on to their children (Bourdieu, 1984). Previous empirical studies have confirmed the importance of cultural capital, and it is positively related to students' reading achievement (e.g., Kosutic, 2017; Noble &…

Over the past few years, one of the most fundamental changes in current computer-mediated environments has been input devices, moving from mouse devices to touch interfaces. However, most studies of online retailing have not considered device environments as retail cues that could influence users' shopping behavior. In this research, I examine the…

Forrest Research estimated that revenues derived from mobile devices will grow at an annual rate of 39% to reach $31 billion by 2016. With the tremendous market growth, mobile banking, mobile marketing, and mobile retailing have been recently introduced to satisfy customer needs. Academic and practical articles have widely discussed unique…

Research demonstrates that there is a gap in focusing understanding factors of information communication technology (ICT) acceptance and use in small and medium enterprises (SMEs). ICT is gaining popularity because it is a force in the economic growth equation. SMEs adopt ICT to promote their business strategy, performance, and growth. This study…

Online user-generated content has been ubiquitous. Consumers are eager to not only listen to the other consumers but provide opinion to the public. The former reduces the consumers' uncertainty about products and the latter reduces the firms' uncertainty about consumers. We examine the effect of online product reviews, a most common form of…

Cross-selling and product bundling are prevalent strategies in the retail sector. Instead of static bundling offers, i.e. giving the same offer to everyone, personalized dynamic cross-selling generates targeted bundle offers and can help maximize revenues and profits. In resolving the two basic problems of dynamic cross-selling, which involves…

Blessed by the Internet age, many online retailers (e.g., Amazon.com) have deployed recommender systems to help their customers identify products that may be of their interest in order to improve cross-selling and enhance customer loyalty. Collaborative Filtering (CF) is the most successful technique among different approaches to generating…

The e-Retail industry has grown rapidly over the last few years and is projected to continue its upward trend as consumers shift from traditional channels to online channels. In March 2010, Forrester Research forecasted that online retail sales will grow by 10% a year for the next 5 years and e-Retail sales will amount to $249 billion by 2014.…

The advances in information technologies and the Internet significantly promote the prosperous growth of electronic commerce in recent years. Simply surfing the Internet allows consumers to conveniently explore endless product choices and a flood of related product information. As one of the most important sources of product information,…

Data-driven decisions have become an important aspect of supply chain management. Demand planners are tasked with analyzing volumes of data that are being collected at a torrential pace from myriad sources in order to translate them into actionable business intelligence. In particular, demand volatilities and planning are vital for effective and…

This dissertation explores the work-based language education practices of undocumented Latino and Korean immigrants employed in Korean supermarkets and restaurants of Koreatown, New York City. The primary goal of this dissertation is to understand how immigrants educate each other about the communication strategies necessary for accomplishing work…

Organization leaders manage change through projects to realize specific expected benefits. Under Expectation-Confirmation theory, expected benefits can be used to judge the ongoing viability and final success of the project. Organization leaders often develop management controls to ensure that the expected benefits are defined to allow their use…