Emergency response services are critical to public safety, with 9-1-1 call-takers playing a key role in ensuring timely and effective emergency operations. To ensure call-taking performance consistency, quality assurance is implemented to evaluate and refine call-takers' skillsets. However, traditional human-led evaluations struggle with high call…

This conceptual paper demonstrates the potential role of social media in providing students with access to education during emergency situations when schools cannot ensure students' safety or provide safe learning environments. It is based on conceptual analysis that transforms face-to-face education into a cost-free, online educational…

Marquette University, established in 1881, is a private Catholic, Jesuit institution located in the heart of Milwaukee, Wisconsin. The university has a student population of more than 11,000 and more than 2,000 faculty and staff. In its effort to continually improve crime prevention and emergency preparedness Marquette's Department of Public…

As technology grows more pervasive in education, the data recovery issues that school systems encounter are becoming increasingly problematic, as districts work to accommodate a range of concerns that do not encumber commercial businesses. State and federal laws often require schools to report on student populations and educational progress…