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van der Klink, Marcel R.; Streumer, Jan N. – 1997
A study carried out in the largest telecommunication organization in the Netherlands focused on-the-job training (OJT) as an effective training method. It also studied which variables explained OJT effectiveness and whether improvement of OJT effectiveness was possible through modification of training design. The objective was to improve trainee…
Descriptors: Adult Education, Distributive Education, Foreign Countries, Instructional Innovation
van den Tillaart, Harry – 1993
An international team of researchers studied the following aspects of training in the Netherlands' retail sector: structure and characteristics, institutional and social context, employment and labor, changing conditions and their implications for skill requirements, and training and recruitment. Data were collected from an analysis of social and…
Descriptors: Case Studies, Corporate Education, Distributive Education, Education Work Relationship
2002
This document contains three papers from a symposium titled "Competence: Fuzzy Concepts to Context.""Sales Superstars: Defining Competencies Needed for Sales Performance" (Darlene Russ-Eft, Edward Del Gaizo, Jeannie Moulton, Ruth Pangilinan) discusses a study in which an analysis of 1,688 critical incidents revealed 16…
Descriptors: Administration, Adult Education, Adult Learning, Competence