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Heaton, Shelley; Master, Nancy – Public Services Quarterly, 2006
This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred…
Descriptors: Library Services, Library Policy, Library Administration, Telecommunications
Mosley, Pixey Anne – Journal of Access Services, 2004
As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…
Descriptors: Research Libraries, Academic Libraries, Fees, Sanctions