Influencing others is at the heart of the management process. Managers use the influencing process for the purposes of controlling workers, using limited sources, implementing organizational change, breaking down the resistance of workers to this change, and enhancing the performance of workers of different from the managers' backgrounds. This…

By the spring of 2000, forty states had begun using student test scores to rate school performance. Twenty states have gone a step further and are attaching explicit monetary rewards or sanctions to a school's test performance. In this paper, the authors focus on accountability programs in which states measure the effectiveness of individual…

This document contains the executive summary and the detailed report which provide an independent evaluation of Kentucky's new system for assessing student performance, the Kentucky Instructional Results Information System (KIRIS). The summary gauges progress to date, highlights some strengths to be built on and problems to be solved, and provides…