This guide is designed to help program developers establish a literacy program geared to specific occupations. It uses examples from English second-language literacy education for the hotel housekeeper. The guide consists of seven sections addressing the following aspects of program development: getting started and overall planning; selecting a…

This publication is designed to help service providers deliver high-quality workplace development services cost effectively to small and medium-sized businesses. The guide looks at five service delivery strategies: learning consortia, walk-in centers, distance learning, computer-based training, and trained volunteers. These five strategies offer a…

The Workplace Literacy System Project (WLS) prepared interactive CD-ROM discs containing about 50 hours of instruction and drill in basic skills presented within the context of the textile/apparel manufacturing industry. The project was conducted at a Sara Lee knit products plant in North Carolina. During the project, literacy task analyses were…