First-generation college students, who are often low-income or from minoritized backgrounds, face many challenges when they enter college. As they begin the college search process, they may seek support from spaces outside of their families to understand and find information. This study used in-depth interviews with first- and second-year first-generation college students at Historically Black Colleges and universities (HBCus) to understand their experiences searching online, seeking help, and how that impacts their college choice. This research found that first-generation college students struggle with the amount of information they find and that they become overwhelmed when they begin contacting institutions. Those students who receive help from institutions tend to feel supported and choose those schools.