Community-based learning (CBL), also known as service learning (SL), provides students with an active and meaningful learning environment and has been studied in STEM courses for several decades. Chemistry for the Community is a novel chemistry curriculum that weaves service-learning projects throughout multiple courses, including gateway courses,…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

This article tests the project-based research model by analyzing the processes and outcomes of a partnership between a grassroots environmental organization promoting community-based sustainability practices and a series of university-based capstone courses. We begin by contrasting scientist-driven and community-based approaches to sustainability.…

Sustainability in community engagement projects depends on careful attention to the ways we navigate complex, often challenging relationships with our partners, our students, agencies, and the institutions in which we occupy multiple, sometimes competing roles. This article considers the difficulty inherent in developing and maintaining…

The purpose of this paper is to share my experiences as the instructor of a full-time, single semester, service-learning capstone course. In this innovative course students already volunteering in the Students in Free Enterprise (SIFE) organization work in teams to identify community needs and address them using their business skills and knowledge…

Each edition of the IDRA Newsletter strives to provide many different perspectives on the issues in education topics discussed and to define its significance in the state and national dialogue. This issue focuses on Accountability and Civic Engagement and includes: (1) Will States Use ESSA [Elementary and Secondary Education Act] to Undermine…

The partnership between science and the environment in service-learning projects helps students to make greater connections to the world around them. Service learning provides many benefits to students, faculty, and communities within the context of a college course. However, to prevent frustration, it is important for faculty members to make a…

This case documents a participatory arts-based research project that took place over the 2012-2013 school year at a US Midwestern, urban middle school. In this account, we, the adult research partners, describe the participatory research process from our partnership formation to project evaluation. The primary methodology employed was Videovoice,…

Developing community writing projects that effectively benefit students, the community, and the goals of the writing program is a tricky task. Drawing from recent scholarship and the author's own challenges with integrating meaningful civic engagement into the professional writing classes at her university, she examines limitations of single…

This paper compares how two universities, Iowa State University and the University of Saskatchewan, exploit a service-learning and authentic learning approach to instructional design. Both programs emphasize student engagement and responsibility, as well as projects that have social significance. At the same time, the courses offered by the two…

Youth Community Service (YCS), is the largest, urban, school-based service program in the nation. Through chapters on 24 high school campuses and district-wide leadership development retreats and conferences, YCS students examine community issues, and plan, initiate, and complete community service projects. This document is a yearly publication…

In this article, the author discusses how some educators are turning to service-learning projects for charitable activities--and helping to foster connections between students and the human beings they aim to serve. The author highlights a program called Kids Can Make a Difference, also known simply as KIDS, as an example of how to turn food…

This report endorses the concept of student volunteer programs and suggests that the high school and community organize their authority and resources to establish such programs. If both community needs and interested students exist, then the high school can coordinate individual projects into a coherent program to eliminate duplicated efforts, to…

This article discusses national, state, and local youth service, noting the initiatives of 1984-5, the association of national youth services with the military draft, some keys to deriving maximum value from youth service initiatives, and the outcomes that can be anticipated from a youth service program. (DCS)

Designed as a possible 1-semester university course outline, this manual describes a training program for "Campus-Community Organizers" (CCO). The program enables college students to establish a liaison with poor communities in order to find ways in which the vast financial and technical resources of universities can become more…