Performance measurement in the public sector is largely based on objective metrics, which may be subject to gaming behaviour. This paper investigates a novel subjective performance evaluation system where independent inspectors visit schools at very short notice, publicly disclose their findings and sanction schools rated fail. First, I…

This book provokes a re-examination of how expert knowledge, not practitioner know-how, has come to dominate how Americans judge and improve schools. It depicts the English tradition of school inspection to provoke the invention of better ways for judging and knowing schools in America. Data were gathered by observation of 39 local and national…