Performance measurement in the public sector is largely based on objective metrics, which may be subject to gaming behaviour. This paper investigates a novel subjective performance evaluation system where independent inspectors visit schools at very short notice, publicly disclose their findings and sanction schools rated fail. First, I…

This article presents results of a study the author recently conducted on the role of traditional institutional research (IR) offices in support of accreditation activities and institutional effectiveness. The purpose of the study was to confirm or disconfirm the utility of a theoretical model developed by Brittingham, O'Brien, and Alig (2008) of…

This article examines the impact of a faculty professional development effort on the understanding, confidence, and attitudes of education faculty related to program assessment activities. We applied literature on the adoption of innovations, institutional effectiveness, and professional development to a case study of a series of workshops on…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

Purpose: A quantitative effectiveness measurement based on the perceptions of the local community has been established as an effective mode of evaluating the level of satisfaction or perceived effectiveness of a school. In order to measure the level of effectiveness as perceived by their communities, educational institutions could use this…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Using results from the Collegiate Learning Assessment (CLA) administered at Central Connecticut State University, a public Carnegie master's-larger programs university in the Northeast, this study demonstrates time on spent on the test, student motivation, and to a lesser extent the local institutional administration procedures represent…

Assessment of educational effectiveness provides vitally important feedback to Institutions of Higher Education. It also provides important information to external stakeholders, such as prospective students, parents, governmental and local regulatory entities, professional and regional accrediting organizations, and representatives of the…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

The key drivers of technical and further education (TAFE) institutes' systems for monitoring and evaluating effectiveness and efficiency are accountability for government funding, compliance with legislation and quality assurance requirements. The need to supplement government funding with commercial income requires institutes to understand the…

This report is the support document to "Tracking Our Success: How TAFE Institutes Measure Their Effectiveness and Efficiency". It comprises reports on each of the nine technical and further education (TAFE) institutes that have taken part in the study. Information was collected via in-depth interviews with chief executive officers and…

In July of 2007, the Center for Evaluation and Education Policy (CEEP) at Indiana University was contracted by the state legislature to conduct an evaluation of the Indiana charter schools. The current study reports the results of an evaluation that has been designed to ensure that all objectives of the provisions of HEA 1001-2007 are fulfilled.…

In June 2007, the Educational Policy Improvement Center (EPIC) was awarded a grant from the Bill and Melinda Gates Foundation to develop the College Ready School Diagnostic, a web-based diagnostic instrument. The purpose of this tool is to provide individual school profiles and customized recommendations, enabling each institution to make…

This report outlines institutional effectiveness measures at Austin Community College (Texas). Areas of assessment include transfer outcomes, workforce education, developmental education, retention, student services, and adult education. This report shows the purpose of each area of assessment, followed by the intended outcome, assessment…

This document is a compilation of reports that outline various institutional effectiveness measures and present assessment results and data at Austin Community College (ACC) (Texas). The College Effectiveness Update reports include Academic Programs Transfer Effectiveness Measures, Workforce Education Effectiveness Measures, Developmental…