In June 2007, the Educational Policy Improvement Center (EPIC) was awarded a grant from the Bill and Melinda Gates Foundation to develop the College Ready School Diagnostic, a web-based diagnostic instrument. The purpose of this tool is to provide individual school profiles and customized recommendations, enabling each institution to make…

An overview is provided of the Quality First Process Model developed by Fox Valley Technical College (FVTC), Wisconsin, to provide guidelines for quality instruction and service consistent with the highest educational standards. The 16-step model involves activities that should be adaptable to any organization. The steps of the quality model are…

This paper develops further the ideas contained in two earlier reports, Effective Secondary Schools (1988) and Effective Primary Schools (1989), and recommends a systematic approach to the management of school effectiveness through using a school development plan. The purpose of the paper is twofold: to present and explain the role of the school…

Suggests that college compliance with external accrediting agency policies regarding outcomes assessment will not necessarily affect the internal academic environment. Recommends that outcomes assessment be presented to faculty as a student success approach, which does not threaten academic freedom or job security. Discusses the politics of…

Despite the fact that students over age 25 will soon comprise the majority in higher education, programming and resource allocation at many universities remain inadequate to meet adult needs. Institutions have also failed to invest in adult education research. At the same time, pressures for objective assessment of student learning in higher…

This paper describes the activities and thoughts that went into the development and implementation of Brazosport College's institutional effectiveness (IE) model. The Community College Student Experiences Questionnaire (CCSEQ) was used to collect data on student satisfaction, and to provide constructs to use as outcome indicators for evaluating…

The University of Phoenix has developed a comprehensive outcomes and impact assessment program to assess the effects of a university education on students, particularly adult students. The program is integrated with the existing process assessment systems. Process assessments, which the university refers to as the Academic Quality Management…