This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

College completion rate is a major challenge afflicting colleges and universities as well as students in the United States, particularly Hispanic students (Field, 2018). This qualitative case study investigated how Dominican students perceived their first year of college and how that perception impacted their retention in a community college in…

A significant amount of recent research and media coverage has focused on the challenges related to K-12 teacher shortages, particularly in rural regions of the United States. Far less research, however, has been conducted on the challenges faced by rural community colleges related to recruiting and retaining both academic and professional…

Colleges are charged with providing safe and secure campus environments, which are conducive to learning for all students. It is the duty of the college leadership to ensure that their campuses are not only visually appealing, but also that they ensure the safety of all. Recent events have shown that efforts to protect our campuses and…

Given pressing enrollment, retention and completion issues at community colleges, the use of data analytic tools has gained more relevance for practitioners and scholars. Among these tools is machine learning, but its use is relatively new to community colleges and institutional research practice. This exploratory qualitative study examined a…

Organizational climate (OC) affects employees, their interactions with students, and is essential to student achievement. However, the research is limited in that it is not clear how college faculty and staff perceive OC factors that may contribute to student academic achievement. The aim of this study was to answer the following research…

The purpose of this study was to investigate the work values that motivate higher education professionals, specifically those who work in TRIO programs, to persist in providing support to vulnerable student populations. Higher education professionals employed at two-year institutions are essential in assisting at-risk students with services that…

The function and purpose of higher education has changed over the last decade. COVID-19 exacerbated that change, but well before Coronavirus exploded on the world stage, standard operations at most colleges and universities were in flux. In 2013, a New York Times article predicted many colleges and universities would shutter their doors or merge…

Employee job satisfaction is a major factor in employee retention and success. The Leadership team of any organization is key to the wellbeing of the organization and its employees. The purpose of this quantitative study is to investigate the relationship between leadership styles and leadership dispositions of supervisors and the impact on the…

The problem addressed in this study is the underrepresentation of professional staff in diversity, equity, and inclusion (DEI) initiatives at West Coast community colleges. Although DEI efforts have mainly focused on faculty, professional staff have been overlooked, potentially leading to decreased engagement and feelings of undervaluation. This…

As an institution that aims to create more access to higher education by removing barriers to entry, the California Community College (CCC) system supports what is often described as "nontraditional" students (i.e., first-generation and systems-impacted students), but also of most importance to this study, Students of Color (Knoell,…

Student retention is a critical factor in higher education that impacts many essential areas. However, the average retention rate among community college students within their first year is only 61%. In addition, demographics for community college students demonstrate the challenges students encounter; for example, over 60% are employed, and 65%…

Leaders must be prepared to communicate during times of crisis in a manner that ensures trust and enables the community college to continue its mission. Community colleges underwent tremendous turmoil during the COVID-19 pandemic, which is considered a landscape crisis. The purpose of this qualitative case study was to discover the crisis…

The purpose of this phenomenological study was to understand community college faculty and staff members' experiences of providing support services to Deferred Action for Childhood Arrivals (DACA) recipients. The theory that guided this study was Rendon's validation theory -- as students are validated and made to feel valuable, they will foster…

College fluency can help students successfully engage with and self-advocate within the culture and bureaucracy of higher education institutions to achieve their goals. To further examine and develop effective strategies to foster college fluency, the Borough of Manhattan Community College Library (BMCC) and Ithaka S+R have collaborated on the…