This essay suggests that until online public access catalogs can be truly user-friendly by encouraging searchers to learn and control and relearn, making systems too easy is not in the users' or systems' best interests. Experiences at Library of Congress and examples of search strategies and menu systems are noted. (EJS)

Presents 10 tips librarians and media specialists can use in taking a query-based approach to teaching users how to search the Web. Steps for searching include: defining the nature of the quest; choosing the most useful tool; and constructing the proper search statement. A sidebar lists 17 search tools with their URLs. (AEF)