Describes a study that examined the appropriateness of database selection by patrons using CD-ROM. The findings discussed include the effect of search experience on appropriate database selection, whether the database used affected search strategies, and patrons' opinions about the need for training and the success of the searches. (three…

Describes a study that sought to identify successful and unsuccessful search patterns for known-item serial literature. The results indicate that multiple factors contribute to an unsuccessful outcome. Information gathered through in-depth interviews is used to suggest further evaluation and development of public access to serials holdings and…