Information seeking is one of the most popular online activities for young people and can provide an additional information channel, which may enhance learning. In this study, we propose and test a model that adds to the existing literature by examining the ways in which parents, schools, and friends (what we call networks of support) effect young…

The discrete forms of knowledge required for successful use of interactive information systems are investigated. Achievement of three forms of knowledge among novice users of a CD-ROM encyclopedia was examined. Tasks measured users' knowledge and skills in managing/controlling the system, navigating between information nodes, and selecting…