Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

An unprecedented amount of information encompassing almost every facet of human activities across the world is generated daily in the form of zeros and ones, and that is often the only form in which such information is recorded. A good fraction of this information needs to be preserved for periods of time ranging from a few years to centuries.…