This essay suggests that until online public access catalogs can be truly user-friendly by encouraging searchers to learn and control and relearn, making systems too easy is not in the users' or systems' best interests. Experiences at Library of Congress and examples of search strategies and menu systems are noted. (EJS)

Prepared for students who participate in the California State University Long Beach (CSULB) Library Instruction Program (LIP), this document is both a working syllabus for classroom use and an outline of the lecture presentations given by librarian instructors, though it can also be used as a reference guide to review library research methods,…

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discussion of keyword and Boolean searching techniques in online public access catalogs (OPACs) focuses on a study conducted at Indiana State University that examined users' attitudes toward searching on NOTIS (Northwestern Online Total Integrated System). Relevant literature is reviewed, and implications for library instruction are suggested. (17…

Discusses characteristics of typical online public access catalogs (OPACs) and examines patron use via printouts of transaction logs for three separate systems. Desirable features of OPACs (mnemonic search commands, boolean operators, forgiveness or automatic truncation, browsing a subject heading index, suggestive prompts) and need for…

Discusses the idea of including information about the MARC format in library online catalog instruction. Difficulties that users encounter when using different online catalogs with different formats are discussed, and a presentation developed at the University of California at Berkeley to explain the MARC format to users is described. (three…

Describes an activity that librarians can use to acquaint teachers with keyword searching and Boolean operators to more successfully use the library's online catalog. Uses food ingredients to represent various possible combinations. (LRW)

This report summarizes the proceedings of a conference that brought together 35 librarians, network representatives, and system vendors to exchange information on the training of users of online public access catalogs. Three papers are presented: "Historic Concerns in Library Instruction: Teaching the Card Catalog," by Evan Farber;…

Discusses the definition of an online library catalog; five factors to be considered by the online catalog designer; user-computer communication (error messages, help screens, prompts, unnatural language); online tutorials and offline instruction offered by bibliographic instruction librarians; and the current situation. Nine references are…

Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)

Describes how the development of a women's studies component for the Gateway to Information (a front-end interface to Ohio State University's online library catalog and other reference sources) minimized the special challenges facing students conducting research on women and changes the focus of bibliographic instruction. (Author/LRW)

The study reported in this paper was conducted to determine the need for "see" references for authors' names in library catalogs. Nine-item patron questionnaires were placed in the University of Rhode Island's main library. Over the course of six years, 160 questionnaires were completed, 47 by undergraduate students, 76 by graduate…

This manual is the textbook for a two-unit course for upper division students at a middle-sized university academic research library, the University of California Santa Barbara Library. The book introduces search strategy for finding information for a term paper. After discussing factual information about library collections, classification, card…

Traditional methods of studying and evaluating use of online public access catalogs (OPACs) are discussed and compared to verbal protocol method (spoken records of people describing their work that uncover detailed data about thinking during problem solving). Results of Carnegie-Mellon University protocol study of OPAC users are discussed. (22…

Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…