Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the…

This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…

This article describes the Project Lefty, a search system that, at a minimum, adds a layer on top of traditional federated search tools that will make the wait for results more worthwhile for researchers. At best, Project Lefty improves search queries and relevance rankings for web-scale discovery tools to make the results themselves more relevant…

A report of findings from 2,318 respondents to a survey carried out among college students on six campuses distributed across the U.S. in the spring of 2009, as part of Project Information Literacy. Respondents, while curious in the beginning stages of research, employed a consistent and predictable research strategy for finding information,…

That little rectangle with a button next to it? (Those things called search boxes but might just as well be called "resource drains.") Imagine it disappearing from a library's webpages. The intricate works behind these design elements make up a major portion of what library staff spends time and money developing, populating, supporting,…

This article examines what is desirable in online reference books in science and technology and outlines a framework for evaluating their interfaces. The framework considers factors unique to these subject areas like chemical structures and numerical data. Criteria in three categories, navigability, searchability, and results, were applied to five…

This study sought to better understand search performance using an online portal containing a collection of heterogeneous library resources for K-12 students. Search performance is examined in terms of search success, search time, strategy, and effort. This study revealed unsuccessful searches tended to take longer than successful searches;…

This article features the New York Public Library's (NYPL) recently opened Digital Gallery. Containing more than 275,000 images digitized from primary sources and printed rarities, the Digital Gallery offers unparalleled access to the past for educators and interested visitors alike. Organization and navigation present a challenge with any…

Discusses results of a usability study at the University of Illinois Chicago that investigated whether Internet search engines have influenced the way students search library Web sites. Results show students use the Web site's internal search engine rather than navigating through the pages; have difficulty interpreting library terminology; and…

Provides an overview of the basic components of a digital library. Highlights include library collections; metadata; services, including information seeking and retrieval, reference query fulfillment, and user training; user interaction with digital libraries, including searching, browsing, and navigation; economic support; maintenance;…

What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…