Describes a survey of users of ERIC and AGRICOLA databases in a midsized public university library. Statistics on the use of computerized and print resources, user reasons for choosing the computerized databases, and the percentage of inappropriate or borderline searches are presented; and implications for library services are drawn. (12…

Compares data collected in library surveys of Internet users at Seton Hall University in 1998 and 2001 to provide information on changes in library users' Internet use behavior, satisfaction levels, and problems in using the Internet. Discusses use of the university library home page; search strategies; and search training. (Author/LRW)

A study of users' keyword searching success and knowledge using the NOTIS online catalog at Indiana State University revealed a low rate of knowledge about keyword searching. Frequency of catalog use, previous online database searching or computer coursework, and library instruction were found to correlate well with search success and keyword…

The study reported in this paper was conducted to determine the need for "see" references for authors' names in library catalogs. Nine-item patron questionnaires were placed in the University of Rhode Island's main library. Over the course of six years, 160 questionnaires were completed, 47 by undergraduate students, 76 by graduate…

A survey of online search techniques of 50 undergraduate and graduate students at Arizona State University's Hayden Library revealed heavy reliance on simple subject searching. The analysis included search types, use of library personnel and online help screens, exposure to library instruction, and length of time at the terminal for citation…

This study attempted to determine if the type of training that CD-ROM patrons received had an effect on the satisfaction level of their search results by use of the survey method. Kent State University students, faculty, and patrons who used CD-ROM databases for information retrieval were asked to complete a one page (front and back) questionnaire…

The library instruction program conducted at the University of Colorado consisted of classroom contact with students in the history and economics departments, and production of a slide tape. Evaluation instruments were developed for discovering present student and faculty library use and faculty attitudes toward the library, with the idea of…

Summarizes findings of a survey of academic and school libraries which identified software being used for bibliographic instruction. Representative software is described, including how it is used, and suggestions are offered for why computer assisted instruction hasn't been more widely used, and for promoting and using it more effectively. (EM)

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)

Describes the goals, planning, implementation, and assessment of a term paper clinic for undergraduates conducted by Master of Library Science students and provides recommendations for similar undertakings. The results of a participant survey, including how students heard of the course and their impressions of it, are presented. A copy of the…

Users of optical data disk (CD-ROM) materials at the Main Library workstations of the State University of New York at Albany were surveyed to examine the problems they encountered while conducting their searches, identify factors that interfere with their task performance, determine their needs with regard to improvement in the databases they…