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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Niles, Phyllis – Community & Junior College Libraries, 2011
This paper will examine the learning needs of millennial students, a generation different from any previous generation, so librarians should adjust their teaching methods to accommodate their needs. Should we, as librarians, consider changing our reference services--the way we present instruction and the materials that we order for the library?…
Descriptors: Reference Services, Librarians, Teaching Methods, User Needs (Information)
Debonis, Rocco; O'Donnell, Edward; Thomes, Cynthia – Journal of Library & Information Services In Distance Learning, 2012
EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…
Descriptors: Information Needs, Best Practices, Search Strategies, Information Literacy
Townsend, Whitney – Public Services Quarterly, 2011
Medical and health sciences libraries have incorporated the elements of evidence-based practice (EBP) into their reference services, instruction, and online resource development for years. While EBP focuses on the use of medical and health sciences literature in the clinical environment (i.e., making decisions about how to treat a particular…
Descriptors: Evidence, Medical Education, Medical Libraries, Information Literacy
Connaway, Lynn Silipigni; Radford, Marie L. – OCLC Online Computer Library Center, Inc., 2011
As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…
Descriptors: Internet, Information Seeking, Reference Materials, Reference Services
Ho, Soo Miang – 1986
This presentation at a seminar for library staff and students describes the Educational Resources Information Center (ERIC) system as an information system designed to provide users with ready access to primarily English-language literature dealing with education by establishing a database, publishing abstracting journals, and reproducing…
Descriptors: Databases, Indexes, Information Systems, Online Searching

Bar, Jacob – Online Review, 1988
Discusses the rationale, principles, required tools, advantages, and disadvantages of the Multifile Multidisciplinary (Horizontal) Search approach to searching online databases. It is noted that this approach is characterized by the use of a large number of files spanning a wide variety of disciplines. (12 references) (MES)
Descriptors: Foreign Countries, Indexes, Online Searching, Online Systems
Garnett, Anne, Comp.; Hill, Amelita, Comp. – 1986
A reference guide for online bibliographic searchers introduces and explains the major computer-searchable fields of the Educational Resources Information Center (ERIC) database, presents field access labels or commands of three online ERIC database vendors--BRS, DIALOG, and ORBIT--and lists the codes necessary for searching particular ERIC…
Descriptors: Databases, Information Retrieval, Online Searching, Online Systems

Stielow, Frederick; Tibbo, Helen – RQ, 1988
This study examined the importance of negative searching, or searching to discover topics not previously explored in writing, and its oversight in the library literature. A survey of university faculty revealed a tendency to view negative searching as necessary to scholarly endeavors, but an online literature search showed little discussion of…
Descriptors: Library Science, Library Services, Online Searching, Reference Services

Weston, E. Paige; Lauderdale, Diane S. – RQ, 1988
Examines range of coverage and principles of inclusion of dissertations in PsycINFO by comparing searches done on PsycINFO and Dissertation Abstracts Online. Searchers are advised to be skeptical about the accuracy and completeness of vendor documentation and the practical journal literature. Search strategies used are appended. (eight references)…
Descriptors: Comparative Analysis, Databases, Doctoral Dissertations, Online Searching
Lincove, David; And Others – 1988
The purpose of these guidelines is to assist librarians in providing students and faculty with appropriate information about computerized sources of information, particularly national online and compact disc (CD-ROM) databases. The guidelines offer ideas for brief, medium-length, and long presentations on the use of online searches, including…
Descriptors: Bibliographic Databases, Librarians, Library Instruction, Online Searching
Janke, Richard V. – Online, 1985
Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…
Descriptors: Comparative Analysis, Fees, Interviews, Library Services
Meredith, Meri – Database, 1986
Describes databases frequently used in Business Information Center, Cummins Engine Company (Columbus, Indiana): Dun and Bradstreet Business Information Report System, Newsearch, Dun and Bradstreet Market Identifiers, Trade and Industry Index, PTS PROMT, Bureau of Labor Statistics files, ABI/INFORM, Magazine Index, NEXIS, Dow Jones News/Retrieval.…
Descriptors: Business, Databases, Information Needs, Information Services
Meredith, Meri – Database, 1986
This second installment describes databases irregularly searched in the Business Information Center, Cummins Engine Company (Columbus, Indiana). Highlights include typical research topics (happenings among similar manufacturers); government topics (Department of Defense contracts); market and industry topics; corporate intelligence; and personnel,…
Descriptors: Business, Databases, Information Needs, Information Services
Mahoney, Dan – Database, 1991
Presents a dBASE III searching/micro tip that will reveal whether any journals listed within a capture log file are in local holdings. An example gives the commands needed to use the ISSN field in the citations to search a local holdings database. (DB)
Descriptors: Database Management Systems, Information Retrieval, Library Collections, Online Searching