With the rapid development of information technologies, online learning platforms have become the most convenient way for users(teachers and learners) to share their learning content. However, due to the increasing number of educational content, it becomes very difficult for learners to find the most appropriate items. Most previous methods…

In the big data era, we have witnessed the explosion of scholarly literature. This explosion has imposed challenges to the retrieval of bibliographic information. Retrieval of intended bibliographic information has become challenging due to the overwhelming search results returned by bibliographic information retrieval systems for given input…

The information-seeking behavior has proven vital in understanding people's search behavior while seeking information about a particular topic or field. However, in some geographical regions, studies that focus on information-seeking behavior are few, specifically studying Arabic users' information-seeking behavior. A handful of studies…

Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the…

The way that information users select information and news sources is impacted upon by the way that information providers package their material. This packaging has the potential to reinforce already-held beliefs and diminish social diversity. A group of scholars convened at iConference 2016 in a session for interactive engagement to discuss how…

Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference…

Millions of books from public libraries and private collections have been scanned by various organizations in the last decade. The motivation is to preserve the written human heritage in electronic format for durable storage and efficient access. The information buried in these large book collections has always been of major interest for scholars…

Discovery layers provide a simplified interface for searching library resources. Libraries with limited finances make decisions about retaining indexing and abstracting databases when similar information is available in discovery layers. These decisions should be informed by student success at finding quality information as well as satisfaction…

This study measured the information gathering behaviors of high school students who had taken engineering design courses as they solved a design problem. The authors investigated what types of information students accessed, its quality, when it was accessed during the students' process, and if it impacted their thinking during the activity.…

This study examines the information-seeking behavior of undergraduate students within a research context. Student searches were recorded while the participants used Google and a library (federated) search tool to find sources (one book, two articles, and one other source of their choosing) for a selected topic. The undergraduates in this study…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

As knowledge brokers, librarians are living in interesting times for themselves and libraries. It causes them to wonder sometimes if the traditional tools like the Dewey Decimal Classification (DDC) system can cope with the onslaught of information. The categories provided do not always seem adequate for the knowledge-discovery habits of…

Keeping a uniform, basic arrangement of the school library is essential if students are to be comfortable finding resources in other libraries. Two questions that must be answered if a new system were to be devised are: Who would decide on the particulars of that system? What criteria would be used to make the decision to ensure that use of the…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Innovations in search and retrieval have provided librarians with some of their most exciting challenges as a profession. Yet even as new tools flood the academic library commons, direct, person-to-person information counseling is still needed, some would say more than ever. Consequently, it can be very useful to study how users conduct new…