Graduates who typically have L1 English, have majored in one foreign language (FL, L2) or more at university and have gone on to occupy FL posts in the UK civil service have reported mismatches between their pre-employment L2 learning and the tasks they face in the workplace. Such reported divergences in UK civil service capability have not,…

Presents a descriptive analysis of speech acts in Arabic: forms of address, apologies, requests, expressions of gratitude, disagreement, greetings, refusals, partings, and telephone etiquette. Results reveal that linguistic formulas of each speech act were determined by social distance, formality of the situation, age, level of education, and…