The handbook contains ideas, worksheets, and sample forms to assist in the administration of volunteer programs teaching English as a Second Language (ESL) to refugees. Chapters address: (1) planning (finding a coordinator, planning the program, assessing the need, and defining the volunteer's job); (2) recruitment (locating volunteer teachers,…

This guide for establishing a program to instruct adult refugees in English as a second language (ESL) emphasizes the organization of volunteers. The first step in setting up a volunteer program is information gathering, including the identification of needs, resources, students, and volunteers. Procedures are set forth for hiring, screening, and…

A study investigated instructional administrative practices in workplace English-as-a-Second-Language (ESL) programs and lessons learned in their implementation, with special attention given to innovative practice and its context. Data were drawn from a survey of 22 workplace literacy programs with culturally diverse populations in a variety of…