This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…

We live in the age of globalization where diverse cultures and nations mix and mingle. A lot of us live in a multicultural society in which macro- and microethnoses coexist. Cultures enrich each other, collaborate…and sometimes clash. Misunderstandings happen when people speak the same language, but do not share the same cultural codes. Edward…

In the context of advocacy of the rights of minorities, communities should research about the learning rights of individuals with hearing loss. This article reports a case study that looked into the retrospectives and perspectives of three hard-of-hearing participants (HHs) on learning another language. The data on retrospectives refer to the…