Symbolic competence is integral to intercultural teaching and learning, but limited research and teaching guidance exist in foreign language classrooms. This paper explores the use of critical incidents in developing the symbolic competence of advanced-level English as a Foreign Language (EFL) learners at a Chinese university. Mixed methods…

In this internationalised world, graduate employability in terms of intercultural communication skills needs to be taken into account in higher education. The present study aims to explore the effects of critical incident task instruction on English non-majored undergraduates' intercultural competence. One group of students received ten weeks of…

From the skills needed to adjust for the current mismatch between labor market demands and higher education training, collaboration and the development of communication strategies stand out. To improve communication as a whole, "The Common European Framework of Reference for Languages (CEFR)," constitutes a body of reference which adds…

Critical incident exercises (CIEs) are increasingly used in English courses, and there seems little doubt that in addition to providing English practice opportunities CIEs also help learners build intercultural competence. The question is: What precise aspects of intercultural competence do CIEs help learners build? This article introduces an…

The development of intercultural competence and foreign language skills in study abroad and the foreign language (FL) classroom is often seen as an either/or proposition due to lack of time, training or the availability of materials in the target language. The Critical Incident method (CI) provides an example of an intercultural training tool that…

This study explores critical incidents regarding differing cultures-of-use in telecollaboration against the backdrop of Hong Kong and German teacher education contexts. The rationale for the exchange was to model technology use and task design with the ultimate goal of internationalizing teacher education and supporting global citizenship.…