This article explores what the "intercultural turn" might mean in the case of teaching English to speakers of other languages (TESOL). The discussion is contextualised in what has been termed the "expanding circle" of English and focuses on an English as a foreign language (EFL) class in a Mexican university, a context where…

In a marketized environment, ESL providers, in common with other postcompulsory educational institutions, canvass student satisfaction with their services. While the predominant method is likely to be based on tick-box questionnaires using Likert scales that measure degrees of satisfaction, qualitative methodology is an option when rich data is…