International Online Collaboration Competencies (IOCCs) are considered essential for global virtual teams, yet no consensus exists on what experts consider as IOCCs and which competencies are involved. To develop a framework to support higher education in designing learning tasks and evaluation instruments for the acquisition of IOCCs, a…

One aspect of short message service (SMS) communication through a cell phone is use of politeness strategies. As it is extensively argued that females are more polite language users, the present study sought to describe the strategies used by these two groups and to find out whether there is any significant difference between male and female…

Western teachers working in China often experience cultural conflicts arising from, for instance, the ways that Chinese students perceive face and express criticism. To better understand these face-concerned conflicts, this paper explores the role and significance of email for a group of Chinese students to communicate pedagogical criticism with…