In the twenty-first-century working professionals need to possess strong Interactional Competence to handle professional communication in intercultural contexts (PCIC). However, the relationship among the three PCIC constituents -- culture, workplace and interaction -- is undertheorized in current research. This leaves PCIC practitioners…

Health professionals who come from different cultural backgrounds are required to interact competently and at the most acceptable communication level that meets the demands of the multicultural context in which English is the medium of communication. Lack of proper communication in such contexts can establish a hostile work environment. Thus,…

The paper explores the "in situ" negotiation of in/exclusion in and through language in a multilingual professional setting, paying special attention to the relationship between language and space. We argue that multilingual practices and material space are co-constitutive; individuals enact group membership and professional roles…

This qualitative study implemented a Critical Discourse Analysis using the "PRDE English Program Gender Equity Manual" (2015). In addition, this study compared the narrative literature from PRDE's English 9th textbook--"Inside: Language, Literacy and Content by National Geographic and Cengage Learning" (2014) (NG Texts) , and…

This investigation uses conversation analysis (CA) to document, in very close detail, how participants-in-interaction manage and organize repair practices in moments when linguistic repair becomes conditionally relevant in conversational or 'chatting' phases of online dyadic L2-learning interactions between a tutor and tutee. Specifically, this…

The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a…

The dominant analytical approaches to Lingua Franca English interactions are largely influenced by a structuralist orientation that prioritizes verbal resources in localized face-to-face contexts. This article argues that recent developments in globalization, mobility, and digital communication call for a more complex orientation to the focus and…

Becoming a professional worker involves a wide range of cognitive, social, and cultural processes that have received extensive attention over the past decades amongst various disciplines. It is also not external to language use and communication. Novices in any occupation have to learn technical terms and are expected to master specific discourse…

Taking the Norwegian construction industry as its site of study, this article discusses under which conditions migrant workers in the Norwegian construction industry obtain the status as new speakers in the workplace. These conditions are determined by language proficiency requirements and speaker hierarchies that are constructed through language…

This article explores how a group of teaching-oriented academics--College English (CE) teachers in China--negotiate their collective identity at the workplace amid research discourse. Drawing on an integrated theoretical framework focusing on the interrelationship between discourse, practice, and social networks, the study reveals the field of…

This paper investigated the language resources needed for communication in Vietnam's import/export services and the level of alignment with the associated English for Specific Purposes (ESP) course. To examine the communicative practices used in this workplace, the study employed methods of semi-structured interviews and a collection of 48 emails…

This article examines language trainers as language workers in an Austrian language education company. The study interrogates what the trainers' discourses, ideologies and practices about the nature of their work are, and how these reside within the logic and discursive practices of their employer. A close analysis of interview, ethnographic and…

Foreign language education primarily aims to cultivate learners' competence to communicate in an additional language. However, the meaning of communication competence is not entirely transparent, especially given the current neoliberal valorization of communication in the knowledge economy. The meaning of communication can be scrutinized in two…

This single-case study explored the experiences of a U.S. professional working in China by focusing on his discursive performance in negotiating a third space at work with people from the target culture. The results revealed that the foreign professional demonstrated a strong desire to creatively appropriate the target language as his own use,…

This article explores the issues of pronunciation and comprehension in the English as a lingua franca (ELF) context of pilot--air traffic controller radiotelephony communication, and how these are handled in the proficiency rating scale globally used to assess pilots and air traffic controllers engaging in international flight and air traffic…