A Description of Expert and Novice Performance Differences on Technical Troubleshooting Tasks.

Johnson, Scott D.

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Peer reviewed

ERIC Number: EJ388209

Record Type: Journal

Publication Date: 1989

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A Description of Expert and Novice Performance Differences on Technical Troubleshooting Tasks.

Johnson, Scott D.

Journal of Industrial Teacher Education, v26 n3 p19-37 Spr 1989

A study identified performance differences between expert and novice technicians who troubleshoot faulty technical equipment and recommended improvements in the instruction of troubleshooting techniques. Results indicate that the primary differences between experts and novices were quality of information acquired and quality of hypotheses generated. (CH)

Descriptors: Equipment Maintenance, Identification, Information Seeking, Instructional Improvement, Job Performance, Postsecondary Education, Problem Solving, Secondary Education, Technical Occupations

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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