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Download full textWolfe, Kara – Journal of the Scholarship of Teaching and Learning, 2019
Research has shown that students' emotional intelligence (EI) can be enhanced with time intensive instructional method, nevertheless some studies are inconclusive. This study looked at the impact of including short EI lessons in an introductory hospitality management class. Results showed that students who started with low EI increased their…
Descriptors: Emotional Intelligence, Hospitality Occupations, Social Behavior, Teaching Methods
