This article examines the influence of major institutional components, academic support mechanisms and organisational climate on scholarly productivity in high-ranked universities. Qualitative data were collected from senior academics working in high-ranked Australian universities. The data were examined using thematic descriptive and content…

Evaluating the quality of students' support services in distance education institutions is vital because by nature Open Distance Learning (ODL) is a high-involvement service industry, with multiple student support service encounters. Most quality evaluation models tend to view quality from the institutional perspective. As a result, little is…

Underachievement at GCSE level has significant effects on an individual's life chances. Each year, around half of 16-year-olds leave school without having achieved a full level-2 qualification (five GCSEs at A*-C including English and maths). Many of these students enrol on a programme of study at local further education (FE) colleges. Recent…

The 1st-year retention rate of the Structured Education Program (SEP) is 90%, yet the 6-year graduation rate of SEP students is 29%. The gap between SEP 1st-year retention and graduation rates is the problem that this study addressed. The low graduation rate of SEP students is an important issue because graduation rates are used to measure the…

Research on international students for whom English is an additional language (EAL) tend to focus on their lack of language proficiency and active participation in the classroom. However, examining their informal learning practices such as brokering provides an opportunity to understand how international EAL students respond to academic demands on…

The levels of support which faculty provide to students have been linked to a number of positive effects on students such as lower rates of attrition, greater satisfaction with college life, enhanced self-concept, improved academic performance and more likelihood of remaining enrolled in college through stressful life periods. There are surely…

The purpose of the qualitative exploratory study was to explore the perceptions of successful first-generation (FG) community college graduates to further understand their lived experiences. Community colleges are able to serve the general public yet achieve great status in helping FG students attain their degree. The specific problem was the high…

The contemporary education system in the United States is inadequate in the provision of services to assure that all students exit high school with the knowledge and skills necessary to enter postsecondary education or the workforce. This is particularly true for indigenous youth (Tanabe & Mobley, 2011). According to scholars, dual enrollment…

California community colleges are facing serious obstacles in relation to students of color achieving academic success. African American men see the community college as a pathway toward economic and social mobility; however, collectively they have disparate outcomes in every conceivable marker of success; persistence, achievement, transfer,…

Many students who begin their higher education journey at community colleges are academically underprepared and lack the skills necessary to begin college-level courses. As a result, underprepared students are required to begin a remedial course sequence designated as "learning support". The purpose of this qualitative narrative inquiry…

Educational quality determined by factors such as academic climate, physical environment and academic quality of universities are considered essential for growing numbers of international students. This study aims to reveal and analyze the experiences of international students studying at graduate education step in Turkey. To this end, it is…

Concerns about women educational leaders, their performance within primary schools, their approaches to leadership, including the hindrances experienced in the school headship have received few if any attention in Côte d'Ivoire. This paper analyses how women principals lead their schools and contribute to the schools' advancement in challenging…

The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods…

The purpose of this qualitative case study was to explore second year college students' experiences with academic support programs and their personal academic coping strategies. The research questions were designed to collect data regarding the experiences with academic support programs of U.S. Midwest public college students who were continuously…

Objective: The objective of this study was to explore organizational changes within the area of student services at one baccalaureate degree-granting community college. Method: Data were collected via in-depth semistructured interviews with faculty and administrators, observations, and organizational documents. Results: Analysis revealed extensive…