Amidst concerns over skills shortages, both the current British government and its coalition predecessors have, against the grain of wider austerity measures, invested heavily in the apprenticeship system. The majority of apprentices are, and have historically been, employed within small businesses. However, research suggests that, in the main,…

Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs…

This study explores employers' perspectives on workforce training from 10 firms in three industries (red meat processing, road freight transport, and freight forwarding) located in urban and regional areas of five states on Australia's eastern seaboard. The analysis draws on data collected at interviews with senior managers and internal and…

Purpose: The purpose of this paper is to analyse the relationship between on-the-job learning and information and communication technology (ICT). Design/methodology/approach: Action research methodology was applied to study 62 small- and medium-sized corporations, and to interview over 200 knowledge workers and managers. The qualitative, textual…