A service-learning (SL) version of the Intercultural Communication course was designed in collaboration with a nonprofit refugee resettlement agency. Through the collaborative discussions prior to the start of the semester, the instructor and community partner identified the needs and possible ideas for problem-based SL projects. In the SL course,…

Multilingual students learning English face changes in developing intercultural communicative competence outside the classroom. This Classroom Exploration, informed by frameworks of intercultural communicative competence, willingness to communicate, and cultural adaptation, explores the use of reflection comics in a service-learning course for…

Achieving inclusion and equity in international business (IB) education remains a challenge, given the rising costs of college tuition and the increasingly diverse and non-traditional student population. These changes may reduce the feasibility and relevancy of activities, such as study abroad programs, and an MNE-centric IB curriculum for a…

Undergraduate science/engineering students are being encouraged to engage in inquiry- or design-based learning with global dimensions. However, outcomes of longer versus short overseas engagements have been predominantly anecdotal. In light of the high cost associated with longer engagements, a comparative assessment for short and long stays is…

To understand how ISL addresses linguistic difference between participants and host communities, a qualitative content analysis of recent peerreviewed articles in which programs were described as having addressed linguistic difference. Nearly half of the literature did not explicate how language was addressed. Across 25 programs, seven methods…

Despite a clarion call to cultivate EFL teachers' intercultural competence (IC) in supporting their classroom practice, there is a lack of empirical research on how pre-service EFL teachers develop their IC. To fill the gap, the study examined two pre-service EFL teachers' IC development during a service-learning programme in China. Drawing on…

This paper documents a half-semester service-learning teaching activity for engaging students to think critically about intercultural communication theory. In collaboration with a community partner, students in my intercultural communication class researched the influence of the Great Migration on U.S. society, producing five books summarizing…

Increasing international enrollments at U.S. universities and the benefits of cross-cultural interactions among domestic and international populations are well known and documented. Intentional, collaborative projects among diverse undergraduate students allow educators to examine intercultural competence and sensitivity development. This study…

This article reports a service learning experience carried out by volunteer university student teachers of English during 2017-2018 in a non-governmental organisation in Argentina. In collaboration with their university teachers, they taught workshops using intercultural literature in English for underserved children aged 8-12. Drawing on…

Globalization and internationalization have created a need for dialog among people of different persuasions in our own societies and beyond. Language teachers can meet this challenge through the concepts of intercultural citizenship and intercultural service learning, renewing emphasis on educational and humanistic aims as well as instrumental.…

University students often share that studying abroad was a life-changing experience. We explored how one short-term, faculty-led study abroad, Tanzania Study Abroad Program (TSAP), contributed to the participants' lives after their experience. Through a web-based survey, we collected responses from 82 former TSAP participants. We used corpus and…

To address linguistic, social, and settlement needs among professional and highly educated newcomer language learners in Canada, a Service Learning program was established at an urban community college. It incorporated field-specific language instruction, cultural humility and intercultural communication training, and meaningful Service Learning…

Business education must evolve. Traditionally, it has been narrowly focused, siloed, and often reflective of the transactional nature of business through the lens of maximizing shareholder wealth. The triumph of market fundamentalism over the last five decades has coincided with increasing social inequality, the concentration of corporate power,…

Global South and Indigenous communities often represent the contexts of international service learning (ISL) programs. However, rarely are the effects of historical colonization and the potential colonizing impact of Global North visitors being investigated. Central to this article is our story as Global North and settler-Canadian researchers who…

This article examines the phenomena of mismatched expectations on international nursing service-learning trips and the resulting dissonance those expectations can produce in trip participants. The work of Festinger and others are used as a theoretical framework for recognizing the elements of dissonance and how to navigate through the various…