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Senese, Diane – Information Outlook, 1997
The author argues that, in a team-based business culture where good service is a minimum and professionalism is a given, information experts need to move beyond the service era and distinguish themselves by creating an "information experience." Describes how corporate information experts can adapt to what John Naisbitt has called the…
Descriptors: Business, Change Strategies, Futures (of Society), Information Scientists
