Educators in this day and age may have to reframe how they think about interacting with parents, students and community members. Viewing these relationships as 'customer' relationships may seem like a stretch, but it is a reality. Research shows the many benefits of providing positive customer experiences for our stakeholders, and the costs of…

This Conversation Currents features Chef Kevin Gillespie, owner of Atlanta restaurant Gunshow, contestant on Bravo's "Top Chef Las Vegas" in 2009, and food activist for various organizations. He shares his journey to becoming a chef, ways to integrate healthy foods in schools, and the role of literacy in nutrition.

The 2012-2013 school year represents a pivotal juncture for DC Public Schools. Last spring, Mayor Gray and Chancellor Kaya Henderson introduced "A Capital Commitment," their ambitious plan to dramatically accelerate student achievement in the district over the next five years by providing all of their students with a safe, academically…

Purpose. The purpose of this study was to examine factors that contribute to job satisfaction and dissatisfaction, as perceived by elementary school custodians in San Bernardino County. Methodology. Descriptive research methods were used to conduct this qualitative study. Critical incident technique was employed for data collection. Data were…