This paper examines opportunities for language learning in a cleaning job, which is a typical entry-level job for immigrants. An ethnographic case study approach is taken to investigate examples of the conditions that allow or prevent language learning for the focal participant, a sub-Saharan man who works as a cleaner in Finland. This case…

This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can…

This paper aims to examine the combined effects of self-efficacy and organizational culture on employees' transfer of knowledge/skills acquired through training. The questionnaires were distributed to 252 newly hired employees working in a service organization in Greece. Each of the independent variables examined added incrementally to the…

Individuals with disabilities face persistent challenges in gaining meaningful employment. One of the barriers to successful employment is a lack of employability skills. The purpose of this study was to identify employability skills that employers value as being important and to examine whether employers have different expectations for…

The handbook consists of detailed guides for instructors of new Post Office employees. A brief introduction explains use of the materials, and an orientation handbook for new employees deals with job responsibilities and employee rights and benefits. The orientation teacher's manual consists of detailed instructional guidelines for training…

A study examined whether point of entry into the work force affects earnings growth and employment stability. The Pennsylvania Regional Economic and Social Information data set (a 5% sample of workers whose wages were reported to the state's unemployment insurance program in 1969-1991) served as the study population. Analyses of the earnings…

Interviews with young workers, their parents, and their employers in seven communities (Birmingham, Alabama; Salinas, California; Esterville, Milford, and Terril, Iowa; Lawrence, Massachusetts; and Detroit, Michigan) show that today's young workers--the 20 million 16- to 24-year-olds who do not plan to go to college--do not receive the support…

Personnel officers and first-line supervisors in eight Bay Area corporations were interviewed in fall and winter 1981 to study the range and diversity of employer experience in dealing with young workers. Respondents indicated various primary sources of applicants for entry-level jobs. Approximately two applicants out of every three were…

This handbook is intended to provide administrators, vocational counselors, and teachers with a convenient reference of entry-level jobs. The handbook organizes information on over 3,000 jobs into the nine occupational clusters that have been identified by the Department of Labor in the Dictionary of Occupational Titles (DOT). Jobs are organized…

This curriculum guide and content outline for the telemarketing entry-level position contains seven sections: (1) specialized telemarketing tasks; (2) telemarketing selling skills; (3) marketing tasks; (4) business-related tasks; (5) business-specific tasks; (6) personnel/human resources-related tasks; and (7) communications and minimum skill…

The nature of basic computer occupations has changed greatly since the early 1980s. The changes reveal a shift in the respective roles of the sectors of industry associated with computer services (manufacturing and industrial computing). The service sector has adopted the procedures of industry in terms of organization, methods, and quality,…

This report consists primarily of employer views on hiring practices and training needs in 17 occupations in five occupational areas (office work, distribution, service, communications, and crafts). Described first are the activities of the Labor Market Information Network that resulted in the compilation of data presented in the report. The…

The changes in career development and upward mobility in response to recent changes in the U.S. labor market were examined in a study that included an analysis of data from the National Longitudinal Survey of Young Men and the National Longitudinal Survey of Youth. Analysis of the data, which covered the period 1966-1994, established that the…

The business press abounds with examples of innovative companies that have created high-quality jobs; however, low-wage, deskilled jobs filled by contingent workers are equally prevalent. More than one in six U.S. workers currently hold retail jobs. The effect of globalization of trade on the retail industry is unclear. The most significant…

This guide explains the process of job profiling and details the results of a 1994 profiling of 34 occupations. Discussed in section 1 are the following: purpose and components of the Ohio Vocational Competency Assessment (OVCA) package; purpose, contents, and use of the Ohio Competency Analysis Profiles and Work Keys components of the OVCA…