In this paper, we explore the relationship between differing conceptualisations of competence, and the implications of these differences for the enacted workplace curriculum and its pedagogical epistemologies. We argue that when competence is understood as a set of stand-alone attributes that reside within an individual, it limits and over…

The present study tested an extended version of Voydanoff's "differential salience vs. comparable salience model" in a sample of German service workers. Our findings partially support the model in a different national/cultural context but also yielded some divergent findings with respect to within-domain resources and boundary-spanning…

The current study examines English-speaking learners of Spanish and their pragmatic development of request forms during a six-week immersion program in Madrid, Spain. Elicited production and intuition data were analyzed, focusing on personal deictic orientation, directness evidenced by clause type, and the use of "por favor"…

Adopting a diachronic perspective, this article explains that childcare and education was, since Ancient times, delegated to non-related persons (governesses, wet nurses, nannies, domestic workers), who provided services in the domestic domain. Since these various professionals belonged often to other ethnic/national groups than their employers,…

The relative effects of daily and weekly feedback on customer service behavior at a gas station were assessed using an ABC within-subjects design. Four critical service behaviors were identified and measured daily. After baseline (A), weekly feedback (B) was introduced, and daily feedback (C) was introduced in the next phase. The results indicated…

The features of the Austrian education system, namely different types of schools of compulsory and optional levels and the necessity of qualified teachers needed for teaching in such schools, features of foreign languages teachers' professional training and their practical availability for service in school, have been observed. The problem of…

Traditionally cooking is considered to be women's work, yet the vast majority of professional chefs, particularly in the upper echelons of restaurant work, are men. These curious gendered patterns stimulated interest in delving more deeply into the gendered nature of restaurant work. Existing research on this topic has concentrated on the front of…

The researcher designed this mixed-methods dissertation to delve further into the definition of professionalism for cooks and chefs within the culinary arts industry. The researcher also explored the process of professionalization (i.e., the process by which members attempt to transform their occupation into a profession) within the field of…

As a marginalized region of the world, the rural Gansu Province of northwestern China provides an informative canvas on which to examine and understand the ways in which education contributes to the lives of local Muslim women and supports their goals for work. Specifically, this article highlights the role education plays in the life of one young…

This study investigated practitioners' perceptions of the a) importance, b) academic preparation related to, and c) adequacy of, funeral service education at academic programs accredited by the American Board of Funeral Service Education (ABFSE) in the context of changing death care preferences in the United States. Participants in this…

The graduate of the Hairstylist apprenticeship program is a certified journeyperson who will be able to perform the following tasks: (1) haircutting; (2) chemical texturing, chemical relaxing; (3) hair colouring; (4) eyebrow and eyelash treatment; (5) facial services for hairstyling purposes (moustaches and beards); (6) wigs and hair additions;…

The purpose of this article is to examine how media-generated professional identities in the culinary sector are reflected in Danish male cookery students' narratives about their own identity, experiences and expectations about the trade. Hence, this study takes its starting point in studies that show how the broad popularity of the culinary…

The 2012-2013 school year represents a pivotal juncture for DC Public Schools. Last spring, Mayor Gray and Chancellor Kaya Henderson introduced "A Capital Commitment," their ambitious plan to dramatically accelerate student achievement in the district over the next five years by providing all of their students with a safe, academically…

This article presents the basic tenets of Holland's (1997) theory of vocational personalities and work environments and discusses its use by employment counselors in service occupations. The authors describe Holland's 6 personality types and research on the theory, as well as formal and informal assessment and counseling strategies within the…

This report is the successor to "Help Wanted: Projections of Jobs and Education Demand through 2018," in which researchers examined the connections between educational attainment and educational demand in the labor market. In this report, the authors update the jobs projected to be available through 2020, using a macro-micro modeling…