This qualitative study investigated the support Students with Special Needs (SSN) receive and the challenges providers of such assistance face at the University of Dar es Salaam (UDSM). The university has witnessed a significant increase in the number of SSN, and their effective learning depends heavily on the support available. This study was…

Higher education stakeholders have re-strategized to identify the unique competitive causes of comfortability among students' satisfaction. Student satisfaction has been largely observed in the literature as a significant strategy and competitive factor for higher education providers. This has compelled institutions to implement quality measures…

The purpose of this study was to examine the differences between community college entry-level students' use of counseling services and their engagement. Astin's (2007) "Developmental Theory of Involvement" framed this study. The 2013-2015 self-reported Survey of Entry-level students Engagement (SENSE) was used in this study to assess…

Latines experience disparities in higher education, similar to disparities in healthcare. Latines are less likely to utilize support services in both settings. In healthcare, the "promotore," a professional who promotes healthcare as a credible member of the Latine culture, helps to bridge this gap and increase utilization. This article…

Objective: To examine the relationships between loneliness and psychosocial supports, emerging adult service utilization, and barriers to utilization. Participants: 18 to 29-year-old students enrolled in a large Midwestern University (n = 292). Methods: Online surveys were administered to all participants involving information on loneliness,…

This study examined whether the physical location of student support services on a college campus influences the utilization of those services, and if so, whether access to those services relates to student retention. The primary purpose of this study was to better understand whether service utilization, based on location, can and should be…

This study aimed to explore the perceptions of university behavioral health counselors and other healthcare professionals relevant to the funding strategies and initiatives they used to help college students access the high-quality behavioral health services they need. On-campus counseling centers are valuable resources that benefit student…

Military and veteran students face many challenges when navigating their journey in higher education. These non-traditional students have varied support needs when attending institutions of higher education that are different than the traditional student today. The purpose of this study is to determine the level of their satisfaction with the…

The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included providing quality service to their internal and external stakeholders as their top priority. Providing…

The purpose of this study is to examine how LGBTQ+ resources, services, and experiences at colleges and universities shape students' sexual identity development experience. Relevant and relatable to the experience of students navigating their sexual identity development, research is conclusive in establishing positive links between students'…

Although a significant amount of research has been invested in examining various retention theories, a limited amount of research exists regarding Bible colleges, particularly in relation to retention. While Bible colleges are a niche within the Higher Education sector, they serve an important function of training ministry leaders who have…

Prior to the COVID-19 pandemic, there were high rates of food and housing insecurity and unmet childcare, clothing, and physical and mental health needs among community college students. There was a growing body of evidence linking these unmet needs to adverse educational outcomes. In response, many community colleges had started to develop basic…

Background: Learning Analytics (LA) is an emerging field concerned with measuring, collecting, and analysing data about learners and their contexts to gain insights into learning processes. As the technology of Learning Analytics is evolving, many systems are being implemented. In this context, it is essential to understand stakeholders'…

While the national conversation about antiracism and racism has introduced a new vocabulary to many Americans, far fewer deeply understand their meanings and applications to everyday life. This article selected seven of these vocabulary terms and applied them to the classroom and student services for secondary and postsecondary students. These…

Research data services--support offerings which enable and improve data-intensive research--have garnered sustained attention from library research support service providers for nearly two decades. Libraries have played a leading role in developing research data services, and on most university campuses they provide the largest and most diverse…