Focuses on nine major activity areas of training and development: analyzing needs and evaluating results, developing training programs and materials, delivering training and development programs and services, advising and counseling, managing training activities, maintaining organization relationships, researching to advance the training field,…

The author claims that excellence will return to the workplace when every organization, corporate and bureaucratic, and when academia and associations offer professional, technical, and skills training for their own members. Discusses the quest for professionalism, and why accountability should be considered an element of professionalism. (CT)

Skillful instructors in combination with well-designed and appropriate training programs are critical links in improving employee performance and increasing organizational productivity. Training directors use a variety of strategies to prepare competent, confident, and resourceful instructors. The author presents the essential factors to be…