Descriptor
Behavior Change | 1 |
Generalization | 1 |
Modeling (Psychology) | 1 |
Observational Learning | 1 |
Retention (Psychology) | 1 |
Skill Development | 1 |
Supervisors | 1 |
Supervisory Training | 1 |
Training Methods | 1 |
Source
Personnel Psychology | 1 |
Author
Decker, Phillip J. | 1 |
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Journal Articles | 1 |
Reports - Research | 1 |
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Decker, Phillip J. – Personnel Psychology, 1982
Assigned 24 supervisors to two behavior modeling workshops designed to improve the supervisors' skills in coaching and handling employee complaints. Generalization of observational learning to a novel context was significantly better in the experimental group, showing the efficacy of formalized retention processes. (Author)
Descriptors: Behavior Change, Generalization, Modeling (Psychology), Observational Learning