This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can…

The aim of this exploratory study is to identify the skills needed by developers of Electronic Commerce (e-Commerce) systems. The paper proposes a framework pertaining to three categories of e-Commerce development knowledge: technical, human, and organizational. The initial findings reveal that there are some 16 possible e-Commerce skills tapping…

This curriculum guide is designed to teach concepts associated with business applications of microcomputers. It can be used in marketing, office education, and computer literacy courses. Most activities can be done in less than 1 hour. The course is organized in eight units that cover the following: (1) systems and software; (2) electronic filing;…